Legal

Privacy Policy

Last updated: 6 October 2026

Who we are

NabiaEdge ("we", "us") provides operations consultancy services. We are the controller of the personal data described in this policy. Contact: info@nabiaedge.com.

What we collect

Details you send us through the contact form or by email: name, work email, company, role, team size, the issue you describe and your message.
Details you give when you book a call: name, email and anything you add to the booking.
Answers to the Bottleneck Snapshot questionnaire, including your email address and business details, if you choose to complete it.
Basic technical data needed to run the website, such as IP address and browser type, processed by our website host.

Why we use it and our lawful basis

To reply to your enquiry and arrange calls: our legitimate interest in responding to people who contact us, or steps taken at your request before entering into a contract.
To deliver the Bottleneck Snapshot result you asked for: your request (contract) and our legitimate interest.
To provide services to clients: performance of a contract.
To keep records required by law, such as accounting records: legal obligation.

Marketing

We only send marketing emails if you have opted in, and every email includes a way to unsubscribe. We never sell your data.

Who we share it with

We use trusted processors to run our business, under contracts that protect your data: our website and form host (Hostinger), our email, calendar and document tools (Google Workspace), and our questionnaire tool (Tally). We share data with professional advisers or authorities only where required by law.

International transfers

Some processors store data outside the UK. Where they do, transfers are protected by UK adequacy regulations or the International Data Transfer Agreement or Addendum.

How long we keep it

Enquiries and questionnaire answers: up to 3 years from our last contact, unless you ask us to delete them sooner. Client records: for the length of the engagement and up to 6 years afterwards for legal and accounting purposes.

Your rights

You can ask to access, correct or delete your data, object to or restrict how we use it, ask for a copy in a portable format, and withdraw consent at any time. Email info@nabiaedge.com and we will respond within one month.