Senior operational leadership for a launch, expansion or interim gap

Who it is for

Businesses opening a new market, site or service line, or missing an operations lead

You have a launch date, an expansion plan or a gap in senior operations capacity, and you need someone who has done it before to own it.

Signs you need it

• A launch date is set and nobody owns the operational plan.

• Every expansion is run from scratch by the same overstretched people.

• Local teams need structure and standards before they can run independently.

• You need senior operations capacity for months, not years.

What is included

What you get

Launch or expansion plan

Milestones, owners, dependencies and risks in one plan the whole team works from.

Repeatable launch playbook

Checklists and sequences that make the second launch faster than the first.

Core service SOPs

Booking, scheduling, delivery and invoicing, as relevant to your service.

Partner and supplier onboarding

A framework for selecting, contracting and onboarding the partners you depend on.

Pricing and market benchmarking

Where needed, tools to set and defend pricing in new markets.

Weekly performance review

Launch KPIs and a steering rhythm that keeps leadership informed without pulling them into the detail.

How it works

From plan to handover

Weeks 1 to 3

Plan

Scope, risks, playbook draft and team roles.

Weeks 4 to 12

Launch

Lead execution alongside your team, with weekly steering.

Ongoing

Stabilise and scale

Refine the playbook after each launch so the next one is faster.

Final month

Hand over

A named internal owner takes over a documented model.

Outcomes

What changes

• Launches that follow a tested method instead of improvisation.

• Local teams able to deliver to a consistent standard.

• Senior leaders freed from daily execution.

• Growth without matching growth in headcount.

Timeline

3 to 12 months, part-time or close to full-time depending on the launch. Scope and days per week are agreed upfront.

Related work

Case study: premium mobility launched in 8 cities across 6 countries →

FAQ

Common questions

Is this interim management?

It can be. Most clients use it for a defined launch or period, with a named internal owner taking over at the end.

How many days a week?

Agreed upfront, usually 2 to 4 days a week.

Can you work across countries?

Yes. Multi-country launches across Europe, Africa and Asia are a core part of our experience.

Who owns the playbooks afterwards?

You do, fully.

Planning a launch or expansion?

Tell us what you are launching and when. We will tell you what it needs operationally and whether we can help.