Operations consultancy for founder-led businesses

Grow the business without breaking how it runs

Your operations were built for a smaller company. NabiaEdge redesigns them for the one you run now, then stays to make the change stick: clear ownership, working processes and a leadership rhythm your team can run without you in every decision.

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Former Amazon operations and programme leader · Former Portuguese Marines officer · Launches delivered in 8 cities across 6 countries

Is this for you?

Built for businesses with real traction and growing strain

You run a founder-led business with established revenue, a team of roughly 10 to 150 people and more demand than your operation comfortably absorbs.
Work spans several teams, sites, markets or delivery stages, and the handoffs between them are where things slip.
Too many decisions still come back to you or one senior person.
Quality depends on who is on shift, not on how the work is designed.

Not a fit: pre-revenue start-ups, or businesses looking for a strategy deck with no appetite to change how they operate.

The problems we fix

Where growth usually starts to hurt

Delivery is inconsistent

Clients get a different experience depending on the team, the site or the week.

Decisions escalate upward

Managers wait for approval because nobody is sure who owns what.

Processes live in people's heads

New hires take months to become useful and key people cannot take a holiday.

Systems do not talk to each other

Data is rekeyed, reports are rebuilt by hand and nobody trusts the numbers.

Leadership has no rhythm

Meetings happen, but priorities, performance and issues are not reviewed on a set cadence.

Expansion is improvised

Every new market, site or service line is launched from scratch.

Services

Three ways to work with us

Every engagement has a fixed scope, a clear end point and one accountable lead.

2 to 3 weeks

Advisory Sprint

A fixed-scope diagnostic of one operational problem, ending with a prioritised plan you can act on. The low-risk way to start.

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8 to 12 weeks

Operational Enablement

We redesign the operating model where it is failing: ownership, processes, KPIs and cadence, then embed it with your team.

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3 to 12 months

Operational Launch & Leadership

Hands-on operational leadership for a launch, expansion or interim gap, working as part of your team.

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Why NabiaEdge

Why founders bring us in

We start with the constraint, not the symptom

Every engagement opens with a diagnostic, so effort goes where it changes results.

We deliver working tools, not decks

Playbooks, SOPs, decision rights, dashboards and meeting cadences your team uses the following week.

We work inside the operation

Embedded, hands-on and accountable for adoption, not just for recommendations.

Enterprise discipline, scaled to your size

Methods proven in multi-country operations, applied without the bureaucracy.

Fixed scope, clear end point

Defined outcomes and timelines. No open-ended retainers.

Recent work

What this looks like in practice

Premium mobility · November 2024 to March 2026

Six countries without proportional headcount growth

Fractional operations leadership for a European platform's premium chauffeur launch. Launch playbooks, SOPs, pricing tools and partner onboarding took the service live in 8 cities across 6 countries, while executive leadership stepped back from daily execution.

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Branding and production studio · 8 weeks

The director out of daily decisions

Org design, decision rights and a project model across design, production and installation gave every stakeholder live visibility. The director moved from operational decisions to clients and business development.

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Who leads the work

Led by an operator, not a theorist

Nuno Fontoura founded NabiaEdge after seven years at Amazon running delivery operations, business development and international programmes, and six years as an officer in the Portuguese Marines. He has helped open a UK delivery hub, run European quality programmes and led premium service launches across Europe, Africa and Asia. He brings the same discipline to founder-led businesses, at a scale that fits them.