Your operations were built for a smaller version of your business
We rebuild them for the one you're running now
NabiaEdge is a boutique consultancy working with founders and MDs of operationally complex businesses. Fixed-scope engagements. Real deliverables. The infrastructure your team can actually use.
WHO IS THIS FOR
You're running a business with real operational complexity. Multiple teams, sites, or markets. Your systems were built ad hoc as you grew and now they create friction instead of removing it. You're still the load bearing wall in your own operation: decisions escalate to you, processes break without you, and growth adds chaos instead of capacity. You've tried fixing it, but the problem keeps moving.
HOW ENGAGEMENTS WORK
01 Diagnostic first
Every engagement starts by finding the actual structural constraint, not the symptom the team is managing around.
02 Fixed scope
Typically eight to twelve weeks. A defined problem, a defined output. No open-ended retainers.
04 Embedded delivery
03 Real deliverables
Playbooks, SOPs, org design, process architecture. Documents the team can use the following week, not strategy decks.
We work inside the operation, not at arm's length. The output is grounded in how the business actually runs.
Scalling Luxury Chauffeur Operations Internationally
Operational infrastructure for a premium branding and production studio
The company was scaling a luxury chauffeur service across six international markets simultaneously. Every launch decision ran through a single Managing Director. The business had no repeatable launch infrastructure, and local teams without the delegation clarity or luxury service experience needed to operate independently.
We built end-to-end city launch playbooks, standardised SOPs for booking, routing and invoicing, pricing benchmark tools, and partner onboarding frameworks. The Managing Director fully delegated operational delivery and redirected their capacity to strategic results. Six markets launched without proportional headcount growth.
A premium branding and production studio handling design, manufacturing, and in some cases installation. The founder was the single point of failure: every decision escalated to him, the design team worked from ambiguous briefings, and production and installation ran on informal platforms coordination. The business could not grow without him being more present, not less.
Designed the org structure and decision rights to stop routine escalation to the director. Created a project management model across design, production, and installation with real-time visibility for every stakeholder. The director shifted from operational decision-maker to client relationships and business development.
8 weeks engagement
6 months engagement
WORK
Start a conversation
If your operation is creating a ceiling on the business, get in touch.
Engagements are scoped per client.
ABOUT
Nuno Fontoura. Operations consultant with a background in environments where systems either work or the mission fails.
Portuguese Marines


6 years as an officer. Leadership under pressure, team performance, operating without a safety net.


Amazon
7+ years across Operations, Business Development, and Programme Management. Process at scale, multi-country complexity.
Boutique consultancy for founder-led and growth-stage businesses with complex operations. Remote-first. Porto-based.
NabiaEdge
HOW WE HELP YOU SCALE WITHOUT BREAKING
Micro Operational Consulting
For: SMBs losing profit to inefficiency
Problem: Revenue growing but margins are being eaten by waste
What You Get:
Deep operational audit
Implementation roadmap
Hands-on support
Results: 8-15% cost recovery
Timeline: 6-12 months
Business Coaching
For: For owners holding the business together single-handedly.
Problem: Stuck fighting daily fires, draining profits.
What You Get:
Tailored approach
Step-by-step plan to escape daily ops and reclaim CEO role
Fortnightly guidance to build self-running systems.
Timeline: 12-24 weeks
Micro Operational Consulting
For: SMBs losing profit to inefficiency
Problem: Revenue growing but margins are being eaten by waste
What You Get:
Deep operational audit
Implementation roadmap
Hands-on support
Results: 8-15% cost recovery
Timeline: 6-12 months
info@nabiaedge.com
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8 weeks engagement
